cancellation policy
This policy is designed to limit regular cancellation of tutoring sessions, as well as to ensure respect and fairness between students and myself.
If a student is unable to attend a scheduled tutoring session, notice must be given to Shelley Davey at least 24 hours before the lesson time. Notification should be sent by email to shelley@brightonmaths.co.uk or by text message to 07712 890294.
Cancellations made with less than 24 hours’ notice will be charged at the full lesson rate.
Missed sessions or cancellations made within 24 hours cannot usually be rearranged or refunded.